Our client is a Fortune 500 company with more than 55,000 people in nearly 100 countries, achieving $5 billion in annual revenues. The company is the leading provider of mission-critical, non-core business process outsourcing (BPO) and information technology (IT) solutions to blue-chip clients worldwide. The company has a rapidly growing presence in Europe, Middle East and Africa, with over 2,000 staff. The current projects centralise and redesign the core processes around Human Resources, Finance and Administration and IT for the company's European clients. A vacancy has arisen for a native German-speaking HR & Payroll Administrator. Performing to agreed service levels, the jobholder will be responsible for • Providing front line telephone support to customers with complex human resource and payroll issues and provide resolution, or escalate to the appropriate specialist or management personnel. • Administering the end-to-end transactional activities associated with the employee life cycle, which will include data entry of employee records, compiling letters, producing documentation for starters, leavers, transfers and maternity, administering the annual HR processes such as salary review, appraisal process etc. • Ensuring that the administration and coordination of HR activities is entered effectively into SAP and PeopleSoft Requirements • Educated to degree level. • 1+ year of working experience of progressive human resources (administration and payroll). • German native Speaker with good command of English (verbally and in writing) • You will have excellent customer service and administration skills and will enjoy working in a service centre environment, dealing with high levels of in-coming calls. • Ability to work with tight deadline is a must. • Problem solver • Ability to work independently • Experience of major HRIS (SAP and PeopleSoft) would be an advantage.